Skip to content
You are here: Home | Consumers | Self help | Contract disputes

Contract disputes

Contract Basics

A consumer contract is a legally binding agreement between a business and a consumer concerning the sale of goods or the supply of services.  Typically in internet shopping, a buyer enters into a contract to buy goods for a total amount that involves the price for the goods plus a delivery charge.   Once a contract has been formed with a set total price, the seller has a legal obligation to honour this price and the buyer has a right to have the goods delivered at that price.  If a seller fails to fulfil its obligations, this is likely to be a "breach of contract" and the consumer has a claim.