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Consumer Protection from Unfair Trading Regulations 2008 (CPRs)
Consumer Protection from Unfair Trading Regulations 2008 (CPRs)
Consumer Protection from Unfair Trading Regulations 2008 - Part 4A
On 6 April 2025, the Digital Markets, Competition and Consumers Act 2024 (DMCC) replaced the Consumer Protection from Unfair Trading Regulations 2008 (CPRs) in relation to Unfair Commercial Practices such as Misleading Actions and Omissions. Part 4A of the CPRs remains in place in relation to the mechanisms for individual civil claims by consumers. See here for details: CPRs Part 4A Consumer Redress
Guidance
BEIS: Misleading and aggressive selling - new rights for consumers
Flowchart to test whether a consumer has a potential claim in a delivery charge dispute