Business Information
Compliance Information for Businesses
Businesses selling on the internet must comply with a range of laws that ensure fair treatment of buyers and fair competition among sellers. This website concentrates on matters related to the delivery of goods. The Chartered Trading Standards Institute (CTSI) provides detailed guidance on the full range of trading laws on the Government-backed Business Companion website, see: www.businesscompanion.info
Business Companion have a range of guidance available to guide you through the law. In particular there is a general guide about online sales compliance as well as a specific guide on delivery law:
www.businesscompanion.info/delivery-charges
For further business advice on delivery law you can also choose from the following:
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Business basics
A quick guide introducing you to the main requirements when selling online to customers -
Statement of principles
Nationally recognised principles on parcel delivery with more details on law and best practice -
ASA guidance
An enforcement notice from the Advertising Standards Authority with the requirements for fair advertising and helpful graphics -
Advice for Practitioners
Details of the delivery provisions, including in-depth assessment of the applicable statutes and worked examples
The content on www.deliverylaw.uk is not designed to be a replacement for professional advice and is intended only for guidance; only the courts can give an authoritative interpretation of the law