Sources
UK Parcel and online delivery Guidance
- Delivery Charges (Business Companion)
- 'Selling Online? What the law says on Delivery Charges and Delivery Restrictions' (HM Government 2016)
- 'Statement of Principles for Parcel deliveries: best practice guide' (2014)
Advertising Standards Authority – ASA & CAP Self-Regulation & Codes of Practice
- The UK Code of Non-broadcast Advertising and Direct & Promotional Marketing (CAP)
- Appendix 1 The CPRs and BPRs (CAP)
- Marketing and advertising: the law
- Wait a minute, Mr Postman – Delivery charges in ads (2 Sept 2021)
Scottish Government
- Parcel Delivery Charges Policy action outline
- Fairer Parcel Deliveries: Action Plan (Nov 2018)
- Fairer deliveries action plan: progress statement (Aug 2020)
Scottish Parliament Information Centre (SPICE) reports
- Scotland’s parcel delivery surcharge cost on the up (Nov 2019)
- Online shopping for Scots: bah humbug or yuletide joy? (Nov 2020)
Consumer Advocacy
Consumer Council for Northern Ireland
- Postal Services and Parcels Advice
- Online Parcel Premium Report (June 2015)
- Package Deal - Retailers and Delivery Charges Report (May 2019)
Citizens Advice Scotland
- The Postcode Penalty: Delivering Solutions (Dec 2017)
- Fair Delivery Charges Campaign (Apr 2020- Mar 2021)
- Briefing for Westminster debate on delivery charges in the Highlands and Islands (8 June 2021)
- Briefing for Westminster debate on unfair delivery charges (9 December 2020)
Local Authority Trading Standards Guidance
- The Highland Council delivery charges webpage
- Highland Council Internet delivery charges to the Highlands of Scotland (Sept 2014)
- Evidence to the House of Commons Scottish Select Committee February 2018