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Other delivery issues and general consumer law

For further information on other delivery issues such as late delivery, lost or damaged parcels, and for general consumer issues e.g. faulty goods or services and cancellation rights, you can contact national advice sources at:

ENGLAND

www.citizensadvice.org.uk/consumer/

NORTHERN IRELAND

www.consumercouncil.org.uk/consumers

www.nidirect.gov.uk/services/contact-consumerline-make-complaint-or-ask-advice

SCOTLAND

www.consumeradvice.scot/knowledge-centre/

www.citizensadvice.org.uk/scotland/consumer/

WALES

www.citizensadvice.org.uk/wales/consumer/